TERMS AND CONDITIONS

These Terms and Conditions govern the rental of heavy equipment and machinery from Machima Heavy Equipment Rental ("Machima", "we", "us", "our") to you ("Customer", "Renter"). By renting equipment from us, you agree to be bound by these terms.

1. DEFINITIONS

Equipment means any machinery, vehicle, or attachment provided by Machima under a rental agreement. Rental Period means the duration from equipment collection/delivery until return as specified in the booking confirmation. Rental Charges include daily/weekly/monthly rates, delivery fees, insurance, and any additional services.

2. RENTAL BOOKING & CONTRACT

All rentals are subject to availability. A binding contract is formed when Machima issues a written confirmation (by email or through our website) and receives any required deposit. The Customer must be at least 18 years old and provide valid identification and proof of insurance if applicable.

3. PAYMENT TERMS

• Full payment is due before equipment collection or delivery unless otherwise agreed in writing.
• Accepted payment methods: credit/debit card, bank transfer, or certified cheque.
• All charges are in UAE Dirham (AED) and are exclusive of VAT (where applicable).
• A refundable security deposit may be required, which will be returned after inspection of returned equipment, less any deductions for damage or late return.

4. DELIVERY & COLLECTION

Machima can arrange delivery to your site within a specified area for an additional fee. The Customer must ensure the delivery site is accessible and safe. Risk in the equipment passes to the Customer upon delivery or collection. The Customer is responsible for unloading/loading unless otherwise arranged.

5. USE OF EQUIPMENT

• The equipment must only be operated by competent, trained personnel in accordance with the manufacturer's instructions and all applicable laws.
• The equipment shall not be sub‑rented, loaned, or used outside the agreed project location without prior written consent.
• The Customer must not modify, repair, or alter the equipment without authorization.
• The equipment must be used only for its intended purpose and within its rated capacity.

6. MAINTENANCE & DAMAGE

The Customer is responsible for routine daily checks (fluid levels, tire pressure, etc.) and must immediately report any malfunction or damage to Machima. The Customer will be liable for all damage except normal wear and tear. Any repair costs due to misuse, neglect, or unauthorized repairs will be charged to the Customer.

7. INSURANCE

The Customer must maintain comprehensive insurance covering theft, damage, and third‑party liability for the full replacement value of the equipment. Upon request, the Customer must provide a certificate of insurance. Alternatively, Machima can offer insurance at an additional daily rate – details available on request.

8. LATE RETURN & EXTENSIONS

If the Customer wishes to extend the rental period, they must request an extension before the original return date. Extensions are subject to availability and additional charges. Late returns without agreement will incur a penalty of 1.5 times the daily rental rate for each day overdue.

9. CANCELLATION & REFUNDS

• Cancellations made 48+ hours before the scheduled start: full refund of any deposit.
• Cancellations within 48 hours: 50% of the total rental amount may be charged.
• No‑show at delivery/collection: 100% of the rental amount may be charged.
• Once equipment is accepted, no refunds for early return – Customer pays for the full booked period.

10. TITLE & LIEN

Title to the equipment remains with Machima at all times. The Customer grants Machima a lien on any property of the Customer in Machima's possession to secure payment of all sums due. Machima may repossess the equipment without notice if the Customer fails to pay or breaches these terms.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Machima shall not be liable for any indirect, consequential, or special damages arising from the rental or use of equipment. Machima's total liability shall not exceed the total rental charges paid. The Customer indemnifies Machima against all claims from third parties arising from the Customer's use of the equipment.

12. FORCE MAJEURE

Neither party shall be liable for failure to perform due to events beyond its reasonable control, including but not limited to war, strikes, natural disasters, government regulations, or supply chain disruptions. In such cases, the rental period may be extended or terminated with a pro‑rata refund.

13. GOVERNING LAW & DISPUTES

These Terms and Conditions are governed by the laws of the United Arab Emirates (Dubai). Any dispute arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Dubai.

14. AMENDMENTS

Machima reserves the right to update these terms at any time. The latest version will always be posted on our website. Continued use of our services after changes constitutes acceptance.

15. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact us:

• Email: legal@machima.com
• Phone: +971 4 123 4567
• Address: Machima Heavy Equipment Rental, Industrial Zone, Block 14, Machinery Avenue, Dubai, UAE

By renting equipment from Machima, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.